Create transparency: The basic prerequisite is the simple admission that failure is part of the game. That’s because the level of trust needed for this can only be created where mistakes are openly discussed.
- Give feedback: Giving and accepting criticism are the basis for employees and supervisors to effectively deal with failure.
- Set an example: Supervisors are needed who demonstrate how the culture is lived. Supervisors should not only openly admit to failure, but also see it as a natural part of progress.
- Be courageous: We can only make progress if we accept that we are not always going to succeed. That mainly calls for the courage to try something and to recognize if it was a mistake.
- Try things: Trial and error are okay. Innovation teams exist to try out new things. Support and encourage employees to take calculated risks and to make good use of their curiosity.
- Learn from mistakes: A failed project is too often shelved quickly. Take the opportunity to learn from it by looking at it from different angles and drawing the right conclusions.